Personalized Birthstone Toi Et Moi Necklace

Eligible unused and unworn non-personalized items may be returned or exchanged when requested within 10 business days of delivery, subject to our Return and Refund Policy. Personalized or engraved jewelry, earrings, gift cards, final-sale or clearance items, and items showing wear,Eligible non-personalized items may be returned or exchanged within 10 business days of delivery. Items must be unused, unworn, and in their original packaging.

Personalized or engraved items, earrings, gift cards, final-sale items, and buyer-selected spelling, name, size, or color mistakes are not eligible. Personalized orders cannot be cancelled; eligible non-personalized orders may be cancelled within 12 hours.

If an item arrives damaged, incorrect, or with an error caused by NIVERA, contact us within 10 business days with your order number and clear photos for an eligible replacement at no additional cost.

The buyer covers return shipping. If NIVERA provides a return label, its cost is deducted from the approved refund. NIVERA covers applicable shipping for eligible NIVERA-caused errors.alteration, or damage after delivery are not eligible.

If an item arrives damaged, defective, incorrect, or with a spelling or personalization error caused by NIVERA, contact us within 10 business days of delivery with your order number and clear photos. We will review the issue and arrange an eligible replacement at no additional cost.

Personalized items cannot be returned, exchanged, refunded, modified, or cancelled for buyer-supplied spelling, name, size, color, or other selection errors; a new order must be placed. Eligible non-personalized orders may be cancelled within 12 hours of purchase. After 12 hours, cancellation cannot be guaranteed.

Please contact us before returning anything. The buyer covers shipping for customer-preference returns. If NIVERA provides a return label for such a return, its cost will be deducted from the approved refund. NIVERA covers applicable return shipping for eligible damaged, defective, incorrect, or NIVERA-error orders.